A confidential report into the out-of-hours services in the Southern Health Trust has highlighted numerous concerns regarding the way that it operates. One GP described going to work as “walking into hell”, with the out-of-hours service accommodating a culture of threats and harassment, and poor patient safety. The information was gathered in a series of workshops which spoke to 32 out-of-hours doctors. The workshops aimed to assess the overall opinion and morale of the staff involved in the service.
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