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Mental health outsourcing raises concerns

Campaigners argue that a health trust’s new plan to outsource mental health care by putting patients on Skype to workers in “lower wage countries” is unacceptable. The idea was proposed in a recent report put forward by the mental health trust for Norfolk and Suffolk.  Unison, which represents mental health staff, said that the idea failed to show any understanding of how mental health care actually works. A trust spokesman said that the proposal was looked at by the government but immediately dismissed.

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